Privacy Policy

1. Introduction

At Lunashare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and all related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Data

Personal information that you provide to us, which may include:

• Contact information (such as name, email address)
• Account credentials (such as username and password)
• Profile information (such as profile picture, bio)
• Communications you send to us (such as customer support inquiries)

2.2 Content Data

Information related to the audio content you upload, create, or interact with:

• Audio files you upload or create using our Service
• Metadata associated with your audio files (such as titles, descriptions, tags)
• Information about your musical preferences and listening history
• AI-generated content from our tools and your interactions with them

2.3 Usage Data

Information about how you use our Service:

• Log data (such as IP address, browser type, pages visited, time and date of visit)
• Device information (such as device type, operating system)
• Behavioral data (such as features used, content viewed, interactions with other users)
• Performance data (such as crash reports, app analytics)

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Create an account or register with the Service
• Complete your profile information
• Upload or create audio content
• Communicate with us or other users
• Participate in surveys or promotions

3.2 Automated Collection

We automatically collect certain information when you use our Service through:

• Cookies and similar tracking technologies
• Server logs
• Analytics tools
• Device information

3.3 Third-Party Sources

We may receive information about you from:

• Social media platforms when you connect your account
• Third-party service providers that help us operate our Service

4. How We Use Your Information

We use the information we collect for various purposes, including:

4.1 Provide and Improve the Service

• Create and manage your account
• Deliver the audio content you request
• Develop new features and improve existing ones

4.2 Communication

• Respond to your inquiries and support requests
• Send you service-related notifications
• Provide you with updates about new features or content
• Send promotional messages (with your consent, this is opt-in)

4.3 Security and Protection

• Detect and prevent fraudulent or unauthorized activity
• Enforce our Terms of Service and other policies
• Protect the rights and safety of our users and third parties
• Comply with legal obligations

5. How We Share Your Information

We may share your information with the following categories of recipients:

5.1 Other Users

Depending on your privacy settings, information such as your profile, uploaded content, and activity may be visible to other users of the Service. You can control certain aspects of information sharing through your account settings.

5.2 Service Providers

We may share information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:

• Cloud storage providers
• Email and communication services

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court order, government request). We may also disclose your information to:

• Enforce our rights arising from agreements between you and us
• Protect the rights, property, or safety of Lunashare, our users, or others
• Prevent or investigate possible wrongdoing in connection with the Service

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of our Service
• Preference Cookies: Allow us to remember your preferences and settings

6.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. You can find information about managing cookies in your browser at the browser's website.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please also recognize that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach that affects your personal information, we will notify you in compliance with applicable law.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Our legal obligations under applicable laws
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

9. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly take steps to delete that information.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected].

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: Request a copy of the personal information we hold about you
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Restriction: Request that we limit the processing of your data
• Data Portability: Receive your data in a structured, commonly used format
• Objection: Object to the processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before responding to your request.

11. Music and Audio Privacy Considerations

As a music and audio sharing platform, we handle content that may have special privacy considerations:

• Content Ownership: You retain ownership of the audio content you create and upload, subject to the license you grant us in our Terms of Service.
• AI-Generated Content: When you use our AI tools to generate audio content, we may analyze your inputs and the resulting outputs to improve our algorithms. The content you generate remains yours, though we maintain rights to the underlying technology.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Significant changes will be notified to you via email or through a notice on our Service prior to the change becoming effective. Your continued use of the Service after such modifications will constitute your acknowledgment of the modified Privacy Policy.